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A UNIQUE SENSORY AND
HUMAN EXPERIENCE IN MADRID
UNUSUAL RESTAURANT IN PARIS
DANS LE NOIR ? AN UNUSUAL RESTAURANT
Dans le Noir ? located in the heart of Madrid invites you to dine in complete darkness, accompanied and served by unexpected guides. Enjoying dinner or lunch in pitch darkness is an original experience that allows us to re-evaluate our perception of taste by reawakening senses overwhelmed by the omnipresence of sight, to reinvigorate our relationship with the world and others and to experience a surprising encounter with something different.
AN ORIGINAL VENUE IN THE HEART OF MADRID
A gastronomic and convivial experience awaits you at Plaza del Biombo, in the heart of Madrid, 400 meters away from Plaza Mayor. The gourmet menu composed by our chef, Estela CHISCAN, using mainly local ingredients (fruit and vegetables, creamery ...) accompanied by a strict selection in the dark of fine wines coming from all over Spain and south west of France. Enjoy a surprisingly convivial moment, a time which is particularly conducive to meeting others. Freed from our preconceptions and social conventions, what remains becomes a source of curiosity. The experience is made possible by an unexpected guide, making a visit a unique encounter with something different.
THE DANS LE NOIR ? CONCEPT
A SENSORY JOURNEY
Flavours, aromas, textures, temperatures,... you are carried away by an original, essential and celebratory culinary experience where your uncertain senses are fully awakened. Focusing our attention on taste, losing the colour of a wine and instead smelling, touching, tasting... a range of sensations that stimulate your emotions.
OPEN MINDED CONVIVIALITY
Freed from the weight of people’s gazes, preconceptions and social conventions, communication becomes simpler, authentic and spontaneous. Completely reassess your relationship with others and the world. Your neighbour can become a curiosity to be explored. Discussions intermingle and then deepen, bonds are forged, the spirit opens... An opportunity to meet and reflect on the way we consume or on our relationship with others.
AN ENCOUNTER WITH DIVERSITY
Guided and served by a blind or partially sighted person, this unusual dining experience is a moment of positive empathy that breaks our preconceived ideas of disability. Driven by this reversal of roles, the experience allows us to perceive the richness of diversity. A good experience is often better than a long speech! All our guides and sensory experts have found strength in their differences.
SURPRISE MENUS
You don't choose what you're going to enjoy in the dark, you just tell us what you can't eat and we adapt the menu so that your experience is complete and safe. Then it's up to you to play and rediscover flavours, ingredients, grape varieties, wine regions, etc.
TASTY, REFINED CUISINE
Our gourmet cuisine is based on a rigorous selection of quality ingredients and the talent of the chef Estela CHISCAN and his team, who develop menus suitable for an unconventional experience. What we consider important is the harmony of flavours in a menu and the authenticity of the tastes in a pitch dark environment.
ALLERGIES AND DIETARY RESTRICTIONS ARE RESPECTED
Our teams do everything they can to meet your dietary restrictions and allergies. When making your booking, simply tell us, and remind us on the day of your visit when placing your order. We will also ask you to tell your server when they bring your meal. Dans le Noir ? offers vegetarian or vegan options.
BACK INTO THE LIGHT FOR A DEBRIEFING
After experiencing your meal in the dark, our teams will use photos so that you can discover the dishes and drinks that you have been served. This is a memorable moment where people are often caught by surprise. Many of our visitors realise that they need to visit again in order to improve their sensory acuity and culinary culture!
an original dinner DANS LE NOIR ?
DANS LE NOIR ? GIVING BIRTH TO AN ORGANIC BRAND
This approach has initiated another concept of catering developed by the same company: TastyBio by Dans le Noir ?, a take-away food service, delivery and catering 100% Bio in biodegradable containers.
an unforgettable dinner DANS LE NOIR?
Menu
PRICE & TRANSPARENCY
Logistics and the need to follow specific safety procedures mean that we require a larger surface area to operate and a larger team than conventional restaurants, resulting in slightly higher prices than in a traditional restaurant. Our responsible approach and the high proportion of products from organic farming, in particular fruit and vegetables, also influence the prices we charge.
To stay accessible, we offer a discount of 15% to people under 25 years from Tuesday to Thursday.
PRACTICAL INFORMATION
Access
Bus
MÉTRO
Parking
faqs
IS THE DINING ROOM REALLY COMPLETELY DARK?
Absolutely! Not a glimmer of light, and no candles! To keep the room completely dark, you will be asked to place all potential light sources such as lighters, mobile phones or cameras in the cloakroom provided free of charge. We will also ask you to deposit your coat and/or handbag and other bags or objects, to free yourself of any clutter, avoid losing something or creating a dangerous obstacle in the dark. Remember to put your watch in your pocket or in your locker if it’s valuable. Almost all watches are luminous.
HOW DO I ATTRACT MY GUIDE'S ATTENTION?
Simply by calling their first name. You will be introduced to your guide before entering the dark room. Don't just raise your hand because you might wait for a very long time!
HOW CAN YOU EAT IN COMPLETE DARKNESS? ISN'T IT MESSY? WON’T WE STAIN OUR CLOTHES?
When we are deprived of our main sense, sight, we tend to use our other senses more: hearing, touch and smell. Using them, we manage to eat in the dark, to find our cutlery, and so on... Even if at first the experience is intimidating, it becomes more and more enjoyable when you start to relax. Our blind guides are trained to ensure visitor well-being, they will give you all the advice you need.
We recommend that you don’t wear valuable clothes to avoid any stress or accidents. The restaurant is not responsible for stains or accidents to your clothes. However, rest assured that we are much more cautious in the dark and instinctively move more slowly. As a result, incidents or stains are infrequent.
HOW DO YOU DECIDE WHERE PEOPLE SIT IN THE RESTAURANT?
In our opinion, Dans le Noir ? is not just a sensory experience but also a convivial and human one. For more than 15 years, we have chosen to welcome our guests to large tables. Meeting people in pitch darkness is an interesting part of the experience. The context means that people can have discussions without prejudice and communication becomes more fluid, easy and authentic.
If you come in a group, with your partner or a friend, you will be seated with the people who are with you. Other people you don't know will be next to you. The darkness will help you if you wish to overcome your shyness and enjoy this unique experience in a friendly atmosphere.
It often happens that groups who first meet in the dark stay to chat over a cocktail or coffee after the experience. And who knows, maybe you’ll end up sitting next to a celebrity!
WHY BLIND OR VISUALLY IMPAIRED WAITERS?
Even if we do not discriminate, blind or partially sighted people are naturally more effective in the dark. When the blind person guides the sighted person, this inversion is an astonishing exercise of empathy that forces us to make an unusual transfer of trust. It is an amazing approach to raising positive awareness of blindness and disability. Dans le Noir ? has an amazing ability to bring out capabilities and kindness beyond appearances and preconceptions.
HOW DO YOU MOVE IN COMPLETE DARKNESS?
Visitors are not allowed to move around the dark room alone, to go to the toilet or to leave by themselves. They could put other clients and waiters in danger. Guides need clear walkways to work around tables. If you want to move, make sure that your guide is told and is able to direct you and assist you.
HOW DO YOU PLACE YOUR ORDER? HOW CAN YOU SEE THE MENU?
The reception is responsible for taking orders in the illuminated reception area. But you can of course order additional drinks or dishes from your guide in the dark room whenever you want. Remember to tell us about any allergies and remind the guide when they bring your meal. All our menus are surprises. So you won't know what's in the different dishes. You must mention any allergies and dietary restrictions when ordering so that the surprise menu is adapted accordingly, as well as reminding your guide when they bring your meal.
ARE MANY OF YOUR VISITORS VISUALLY IMPAIRED?
Not particularly. It’s something they experience daily and concerns tens of thousands of people in the country. But those who have visited generally enjoy the experience because it’s a unique way to make their friends and family aware of their daily lives.
ARE THE CHEFS BLIND? IS THE KITCHEN ALSO IN THE DARK?
The chefs are not particularly visually impaired, even though we do not discriminate in the recruitment process. The kitchen is lit for obvious safety reasons and so that our chef and his team can work on flavours and dishes made with fresh and delicious ingredients. Everything is designed and organised to offer customers a delicious and unique culinary experience.
ARE THE TOILETS IN THE DARK?
That would probably be fun, but no! The toilets are lit!
We strongly advise our guests to use them before the experience so that it isn’t interrupted. But it is of course possible to use them at any time. Simply call your guide by their first name and ask them to escort you to the illuminated area. Then you can go to the toilet and come back to continue your experience by asking the reception to call your guide to take you back to your place.
DO YOU OFTEN HAVE CUSTOMERS WHO CAN'T STAND THE DARKNESS?
Despite a surprising first impression, the vast majority of our visitors adapt almost instantly to the context of a dining room in complete darkness. Our guides know how to put you at ease and reassure you. It is an incredible experience, most people are fascinated by this very unusual and exciting moment that allows us to re-evaluate our senses and our relationship with others.
HOW DO YOU ENSURE OUR SAFETY?
Safety is our primary concern. Safety equipment is adapted to the premises. Lights are switched on automatically or at the request of any member of staff in the event of safety-related incidents. Emergency exits and safety equipment have been designed by us in conjunction with the authorities and are checked very regularly to ensure that they are still operational.
WHAT TYPE OF CUISINE DO YOU SERVE?
Our restaurant offers an innovative and eclectic gastronomic cuisine. Our chefs work particularly on the intensity of flavours and aromas, playing with textures and temperatures. The surprise menus are specially designed for this unconventional tasting context in order to offer our guests a real sensory journey. Naturally, all dishes are first tested in pitch darkness by our chefs and sensory experts.
WHAT DO YOU DO IF SOMEBODY HAS A SPECIAL DIET?
When you order, our reception staff will ask you if you have any special dietary requirements or allergies. If so, the chef will modify your menu accordingly. Please remind your guide of these allergies or restrictions when they bring your meal to the dark room to avoid any problems.
HOW LONG DO PEOPLE SPEND IN THE DARK ROOM?
Visitors spend about an hour and a half in the dark room. But this can vary from one group to another or from one sitting to the next.
WHAT ABOUT THE PRICES?
We have made every effort to keep our prices affordable, to make this experience accessible to all. The current price takes into account safety requirements, the fact that we employ more staff than other restaurants and a cuisine based on fresh products of organic quality. The additional cost of the experience is estimated at 14€ per person compared to a traditional restaurant with a similar menu. You can also dine at Dans le Noir? with a special menu for 14€ less than a meal in the dark.
HOW MANY PEOPLE WITH VISUAL IMPAIRMENTS DO YOU EMPLOY?
We employ between 8 and 9 visually impaired or blind guides at the Paris restaurant. More than 30 people among our teams worldwide are vision impaired which is almost half of our staff.
Other blind experts are also available to run our sensory space and its wine tasting sessions, for special events such as organising recruitment sessions, company events, official receptions, product launches, press events, sensory workshops, brainstorming or team building sessions, etc
People with visual impairments don’t just work in the company as waiters. For example, the Deputy Director of our Group is blind. We also often employ consultants, experts or blind trainers on an ad hoc basis in France, the UK and Europe.
HOW MANY PEOPLE CAN YOU ACCOMMODATE?
There is a maximum of 58 covers in our dark dining room. But with more than one sitting, we can accommodate up to 116 people, or even 150 people per evening.
DO YOU HAVE ANY FUNNY ANECDOTES?
Some customers have admitted to licking their plates in order not to waste a single drop of melted chocolate! They were absolutely right!
People who had met on an Internet dating site decided to have their first blind date in the dark room. It was only after their meal and over a drink in our brightly lit bar that they first saw each other's faces.
We also hold various events in the dark such as concerts, reading sessions or debates. These events are always incredible, sometimes moving, leaving very good memories!
In complete darkness, we are all equal. Whether you are unknown or a celebrity (princes in London, a Prime Minister in France, actors, musicians, athletes, etc.), you never know who is sitting next to you in the darkness!
CAN WE BRING OUR CHILDREN?
We welcome children over the age of 6 (they are often much more enthusiastic than adults!). We ask, of course, that they be accompanied and under the responsibility of an adult.
DO YOU NEED TO BOOK IN ADVANCE?
To dine at the restaurant in Madrid, the easiest way is to book online using our booking service where availability is updated in real-time.
You can also book by phone at +34 91 296 27 61.
For any question, do not hesitate to contact us via the form.
HOW CAN I GET INFORMATION ABOUT EVENTS?
For all corporate group requests, contact our team at +34 91 296 27 61 or via the following form.
All information about our news and special events are available on our blog and on our social networks.
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